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PASSENGER’S TICKET CONDITIONS:

  1. This ticket is issued in the passenger’s name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
  2. The fare does not include catering.
  3. Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
  4. Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 years old and up to 10 years old pay half of the fare and are entitled to bed.
  5. Passengers with a full ticket are allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
  6. In case of loss of the ticket, is not refundable or replaceable.
  7. The shipping company is not responsible for any damage or loss of the passenger’s luggage that is under his/her personal care during the trip.
  8. Jewelry, money and valuables may be delivered to the ship’s accounting office for safekeeping.
  9. The shipping company is not responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather or orders from the Ministry of Mercantile Marine or the Harbour Authorities or due to force major.
  10. It is forbidden for the passengers to carry explosives, inflammable, incendiary and dangerous materials in general.
  11. Passengers are responsible for the observance of the Port Authorities’, Sanitary and Custom’s regulations.
  12. Passengers should comply with the captain’s and the crew’s orders regarding the maintenance of order and the safety of the ship.
  13. Passengers should address any complaint during the trip to the ship’s captain of first mate and after their arrival, to the shipping company of the Harbour’s Authorities.
  14. If for any reason the travel is called of due to the ship’s responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
  15. The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.
  16. Any dispute shall be brought before the Court of Piraeus. Greece.

VEHICLE TRANSPORT RECEIPT CONDITIONS:

  1. Drivers are obliged to load and unload their vehicle.
  2. Vehicles should be at the embarkation area one (1) hour before departure and in any case on the time specified by the Port Regulation in force.
  3. The driver is not entitled to refund fare if he/she is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half fare.
  4. In case of loss of vehicle transport receipt, the fare is not refunded.
  5. The vehicles’ passengers have to exit the vehicle before embarkation.
  6. Passengers should carry with them objects that they need during the travel. After sailing the entrance to the ship’s garage is forbidden.
  7. The transportation of explosives, incendiary and dangerous materials in general is forbidden.
  8. The priority order is determined by the Port Regulations of each Harbour Authorities, where the vehicles are shipped.

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